Product Overview

One platform for every
business conversation.

Circle Voice brings your phone system, CRM and communication data together — so your team spends less time on admin and more time on the work that matters.

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Voice
2
Team chat
Contacts
SMS
Meeting
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Sarah Chen
Online on Desktop
Today
Sarah Chen
Morning! Could you send over the new proposal?09:41
And do you have time for a quick call at 2?09:52
On it, proposal's nearly ready. 2pm works.09:58
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HubSpot Activity
Auto-logged
Auto-logged
Call Summary
CRM Integration

Every call, logged automatically.

Circle Voice connects directly to your CRM — no manual data entry, no missed activities. When a call ends, the full record is written back to the contact automatically: duration, recording link, transcript excerpt and outcome.

  • Native connectors for HubSpot, Salesforce, Zoho CRM, Pipedrive, MS Dynamics and Odoo
  • Run multiple CRMs at once in the same account — different departments can work in different systems in parallel
  • Each user authenticates individually, so activity is always logged under the right person
  • Inbound calls are matched against live CRM contact data the moment they arrive, before you pick up
  • Customisable field mapping to write call data to any standard or custom CRM object
  • Works in the background — no browser extension or click-to-dial plugin required
Transcript
LH
CL
LH
Transcriptions

Read every call in seconds.

Every recorded call is transcribed automatically, with speaker labels, timestamps and a one-paragraph summary generated as soon as the call ends. No listening required to get the key points.

  • Over 95% accuracy on UK English business calls in clear audio conditions
  • Speaker identification labels each turn so you know who said what
  • AI-generated summary captures the outcome and any next steps
  • Full-text search across all transcripts from the recording archive
  • Transcript excerpts written automatically to CRM call records
Recording Archive
4:32
2:04 / 8:17
11:08
Call Recording

A complete record of every conversation.

Circle Voice records calls automatically on configured extensions, storing every recording in a searchable archive. Access recordings directly from the app or from linked CRM activity records.

  • Automatic recording on inbound and outbound calls — no manual trigger needed
  • Recordings stored securely in UK-based infrastructure
  • 90-day default retention, configurable up to 1 year with archive export
  • Playback and download available in the desktop app and admin portal
  • Per-department and per-extension recording policies set by administrators
Event Stream
call.started
Webhook
call.connected
Zapier
call.finished
n8n
voicemail.received
Dify
Event Publisher

Every call event, published instantly.

Every call, from the moment it starts to the moment it ends, is published in real time as a structured event. No polling, no delay — your other tools react the second something happens on the phone system.

  • Native support for Zapier, n8n and Dify, plus any webhook-based platform
  • Leg-level call events, plus voicemail, rating and cost events
  • Four authentication methods, including OAuth2, so events are only ever seen by systems you trust
  • Built on a message broker with automatic retry, so no event gets lost if a tool is briefly offline
  • Turn missed VIP calls, abandoned queue calls or new voicemails into instant alerts
Use Cases

Built for teams of all shapes.

Whether you're a desk-based sales team, a remote workforce or a growing support operation, Circle Voice adapts to how your team works.

Sales Teams

Auto-log every call to HubSpot or Salesforce, review recordings to coach reps and use AI-generated summaries to prep for follow-ups — without leaving your CRM.

Remote Workforces

Your team's office number works on any device from anywhere. Calls ring simultaneously on desktop, iPhone and Android — pick up on whatever's closest.

Customer Support

Screen-pops show the customer's history before you answer. Recordings and transcripts mean nothing gets missed, and AI agents handle after-hours enquiries automatically.

Comparison

How Circle Voice stacks up.

Traditional phone systems were not built for CRM-first teams. Circle Voice was.

Feature Circle Voice Traditional VoIP Legacy PBX
Automatic CRM call logging ✓ Add-on ✕
Call transcriptions ✓ Some plans ✕
AI call summaries ✓ ✕ ✕
Multi-device (desktop + mobile) ✓ ✓ ✕
Call recording archive ✓ Add-on Limited
Screen-pop on inbound calls ✓ Add-on ✕
AI Voice Agents ✓ ✕ ✕
Multiple CRMs running at once ✓ ✕ ✕
Real-time webhook automation (Zapier, n8n) ✓ Add-on ✕
UK-hosted infrastructure ✓ Varies ✓
Integrations

Connects to the tools
you already use.

Native integrations available now, with more coming through our open API.

HubSpot
HubSpot
Salesforce
Salesforce
Zoho CRM
Zoho CRM
Pipedrive
Pipedrive
MS Dynamics
MS Dynamics
Odoo
Odoo
Open API

Run more than one CRM at once. Each is authenticated per user, so different departments can work in different systems without conflict.

Better Conversations Start Here.

Book a 30-minute demo with our team and we'll walk through every feature using your own CRM data.

Book a Demo 0330 118 0700